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Find helpful articles on a variety of business technology and communications topics.
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Collaborate better with your team, wherever you’re working from
In recent years, ‘Unified Communications’ solutions have bridged the gap between traditional components such as your comp…
Improve your internet connectivity with a leased line
As the need for fast, reliable connectivity increases, dedicated internet access (DIA) options such as leased lines offer a…
Schedule your staff availability using call stats
Are there times of the day when you have too few, or too many staff available to provide customer service? Is this a question you…
How to back up your company Microsoft 365 data
By now, you’ll likely be using Microsoft 365 across your business and benefiting from your email and data being held within th…
An introduction to technology leasing
Leasing is quite simply the process of acquiring equipment via third-party finance and paying for it in manageable monthly a…
Manage office room bookings with Workspaces in Microsoft 365
Workspaces in Microsoft 365 allows you to create bookable locations in your office, from a single desk to an entire floor. You…
Sustainable device options for your business
We’ve partnered with Nxt2Nu to offer a range of refurbished device options. These pristine quality products look and…
How a Firewall can boost your cyber-security strategy
The number of cyber-attacks occuring is inexplicably on the increase. These attacks are not targeted at just larger compani…
Selecting the best Microsoft 365 product for your business
As Microsoft evolve their solutions a question we often hear from clients is “What’s the difference between each of the produ…
New connectivity options to help prepare for the PSTN switch off
Did you know that the UK’s ageing telephone and broadband infrastructure (PSTN – Public Switched Telephone Network)…
Avoid losing business to abandoned phone calls
How much business are you losing through abandoned phone calls to your company? Is this a question you’ve asked of your phone s…
How to use on-hold messaging effectively
Every organisation wants to make a great first impression, however all too often companies underestimate just how importan…
Manage and secure your company mobiles
If you’ve provided company mobiles for your team, you’ll likely want to retain some level of control over these devices to pro…
Google to retire G Suite legacy free edition
First released 15 years ago, Google Workspace is a productivity platform designed for organisations. Previously called ‘G…
Responding to new cyber security threats quickly and effectively
For someone who works in IT or is responsible for an organisation’s information security, hearing about the disclosure of a n…
Changes to roaming (Vodafone)
Roaming across the Vodafone network is changing with regards to charges. Please see below as to how this might affect your acc…
iOS 15 and 14.8 updates for business
It’s that time of year again when Apple releases the latest iteration of their operating systems, packed full of exciting new…
New cloud-based IT infrastructure provides greater flexibility for Archus
Archus provide strategic advice to clients in the health and social care sector. Their team of specialists provide consulta…
Walker AEC looks to the next generation of it’s family owned business
Walker AEC are an established supplier of landing gear, hydraulic and actuation components and assemblies to the aerospace…
Outsourcing tech support key to progression of EIS’ business
EIS was established in 1991 to provide a range of industrial and environmental services to businesses including constructi…
Bluebird Care achieving digital transformation goals
Bluebird Care was founded in 2004 by husband and wife team Paul and Lisa Tarsey. With over 200 franchise businesses nationwid…
Go contactless for your office visitor book
A pen and paper sign-in book is a long outdated method for managing visitors to your office or work premises. Touch screen solu…
Verde’s investment in technology protects business
Verde, based in Warmley, design, build and maintain spaces for all levels of recreational and professional sport. Their use…
Thermal screening made possible with a smartphone
The CAT range of rugged tech has always been popular with our clients, across a wide range of sectors. The S61 smartphone conti…
Avoid cyber attacks by using multi-factor authentication
With cyber crime attacks becoming an increasing concern for businesses, ‘Multi-Factor Authentication’ (MF…
Air and sea satellite roaming service charges
As was previously reported in the press, some travellers have received unexpected high charges for data usage whilst flying…
Arranging a repair for your mobile device
If your device is within warranty and does not contain any physical or water damage, you will be eligible to send your device fo…
Manage your mobile voicemail settings
To activate voicemail Vodafone: Dial 1211 EE: Text VM ON to 150 O2: Dial 1750 Gamma: Dial 1211 To listen to your voicemai…
Activate or deactivate a divert on your mobile
To activate a divert: **21*+44entermobilenumber# (instead of entermobilenumber, add your mobile in) To deactivate a dive…
Refreshing mobile network service
Sometimes users can notice a loss in service, whether that be data or for calls. This is generally due to not being up to date on t…
Unlocking your mobile device
If you need your device unlocked to use with an alternative network, please email mobile@grapevine.uk.com with the followi…
Setting up online mobile billing
Vodafone All bills (including unbilled) are available on the Vodafone website. If you do not have an account, please go onto h…
SIM card changes
For security purposes, most SIM cards are received inactive to avoid someone else obtaining a live SIM if lost in transit. To a…
