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Changes to multi-factor authentication (MFA) for Microsoft services

This year Microsoft introduced ‘number matching’ in the multi-factor authentication process when you access your Microso…
leased lines

New connectivity options to help prepare for the PSTN switch off

Did you know that the UK’s ageing telephone and broadband infrastructure (PSTN – Public Switched Telephone Network)…
call stats

Schedule your staff availability using call stats

Are there times of the day when you have too few, or too many staff available to provide customer service? Is this a question you…

Backing up your company Microsoft 365 data

By now, you’ll likely be using Microsoft 365 across your business and benefiting from your email and data being held within th…

An introduction to technology leasing

Leasing is quite simply the process of acquiring equipment via third-party finance and paying for it in manageable monthly a…

Manage office room bookings with Workspaces in Microsoft 365

Workspaces in Microsoft 365 allows you to create bookable locations in your office, from a single desk to an entire floor. You…
Six business people sit around a meeting table using mobile devices, including phones and tablets.

Sustainable device options for your business

We’ve partnered with Nxt2Nu to offer a range of refurbished device options. These pristine quality products look and…
A closed padlock attached to a network cable plugged into the back of a computer to illustrate firewall cyber security solutions.

How a Firewall can boost your cyber-security strategy

The number of cyber-attacks occuring is inexplicably on the increase. These attacks are not targeted at just larger compani…
leased lines

Improve your internet connectivity with a leased line

As the need for fast, reliable connectivity increases, dedicated internet access (DIA) options such as leased lines offer a…

Avoid losing business to abandoned phone calls

How much business are you losing through abandoned phone calls to your company? Is this a question you’ve asked of your phone s…
Woman with a mobile phone held to ear and smiling.

How to use on-hold messaging effectively

Every organisation wants to make a great first impression, however all too often companies underestimate just how importan…
Mobile device management

Manage and secure your company mobiles

If you’ve provided company mobiles for your team, you’ll likely want to retain some level of control over these devices to pro…

Changes to roaming (Vodafone)

Roaming across the Vodafone network is changing with regards to charges. Please see below as to how this might affect your acc…

Go contactless for your office visitor book

A pen and paper sign-in book is a long outdated method for managing visitors to your office or work premises. Touch screen solu…
multi factor authentication

Increase your cyber-security with multi-factor authentication

With cyber crime attacks becoming an increasing concern for businesses, ‘Multi-Factor Authentication’ (MF…

Air and sea satellite roaming service charges

As was previously reported in the press, some travellers have received unexpected high charges for data usage whilst flying…

Arranging a repair for your mobile device

If your device is within warranty and does not contain any physical or water damage, you will be eligible to send your device fo…

Manage your mobile voicemail settings

To activate voicemail Vodafone: Dial 1211 EE: Text VM ON to 150 O2: Dial 1750 Gamma: Dial 1211   To listen to your voicemai…

Activate or deactivate a divert on your mobile (Vodafone)

To activate a divert: **21*+44entermobilenumber# (instead of entermobilenumber, add your mobile in) To deactivate a dive…

Refreshing mobile network service

Sometimes users can notice a loss in service, whether that be data or for calls. This is generally due to not being up to date on t…

Unlocking your mobile device

If you need your device unlocked to use with an alternative network, please email mobile@grapevine.uk.com with the followi…

Setting up online mobile billing

Vodafone All bills (including unbilled) are available on the Vodafone website. If you do not have an account, please go onto h…

SIM card changes

For security purposes, most SIM cards are received inactive to avoid someone else obtaining a live SIM if lost in transit. To a…

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