0345 123 6677

0345 123 6677

Service Status

Datto RMM – macOS Security Alert

Kaseya is currently investigating an issue affecting Datto RMM agents on macOS devices, which may result in users seeing a false malware/security warning relating to the Datto RMM agent, "AEM Agent.app".

If you see this warning, please do not remove the Datto RMM software. If you have any concerns about an alert you receive, please contact our Helpdesk for verification.

Contact Us

Need to report a problem? Please contact our team and we will investigate the issue as soon as possible.

phone 0345 123 6677
email helpdesk@grapevine.uk.com