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Schedule your staff availability using call stats
Are there times of the day when you have too few, or too many staff available to provide customer service? Is this a question you…
Help Articles | June 21st 2022
Liam Toms
Grapevine introduce new telephony solution for hospitality sector
We are pleased to announce a new addition to our range of business technology and communications services, with bespoke feat…
Stories | June 1st 2022
Liam Toms
How to use on-hold messaging effectively
Every organisation wants to make a great first impression, however all too often companies underestimate just how importan…
Help Articles | March 7th 2022
Liam Toms
Grapevine awarded Gamma Technical Alliance Partner status
We are proud to announce that we have been awarded Technical Alliance Partner status with Gamma. This tier, currently limite…
Stories | November 30th 2021
Liam Toms