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New connectivity options to help prepare for the PSTN switch off

Did you know that the UK’s ageing telephone and broadband infrastructure (PSTN – Public Switched Telephone Network)…
Help Articles | December 20th 2024
Liam Toms

Changes to multi-factor authentication (MFA) for Microsoft services

Microsoft has introduced ‘number matching’ in the multi-factor authentication process when you access your Microsoft ser…
Help Articles | November 1st 2024
Liam Toms

Schedule your staff availability using call stats

Are there times of the day when you have too few, or too many staff available to provide customer service? Is this a question you…
Help Articles | October 1st 2024
Liam Toms

Backing up your company Microsoft 365 data

By now, you’ll likely be using Microsoft 365 across your business and benefiting from your email and data being held within th…
Help Articles | September 8th 2024
Liam Toms

Manage office room bookings with Workspaces in Microsoft 365

Workspaces in Microsoft 365 allows you to create bookable locations in your office, from a single desk to an entire floor. You…
Help Articles | August 11th 2024
Liam Toms

How a Firewall can boost your cyber-security strategy

The number of cyber-attacks occuring is inexplicably on the increase. These attacks are not targeted at just larger compani…
Help Articles | July 7th 2024
Liam Toms

Improve your internet connectivity with a leased line

As the need for fast, reliable connectivity increases, dedicated internet access (DIA) options such as leased lines offer a…
Help Articles | June 21st 2024
Liam Toms

Meet our co-owners: Matthew van Wyk

Matthew van Wyk, Principal UC Consultant Joined our team: February 2024 What does your role at Grapevine involve? As the lead…
Stories | May 31st 2024
Liam Toms

Meet our co-owners: Elliott Mills

Elliott Mills, Client Support Advisor Joined our team: January 2024 What does your role at Grapevine involve? My role as part…
Stories | May 31st 2024
Liam Toms

Avoid losing business to abandoned phone calls

How much business are you losing through abandoned phone calls to your company? Is this a question you’ve asked of your phone s…
Help Articles | May 14th 2024
Liam Toms