Meet our Team: Chloe Elliott

Chloe Elliott, Mobile Support Advisor
Joined our team: 17th December 2018

What does your role at Grapevine involve?

Chloe: “As Mobile Support Advisor, I provide customer support for client’s business mobile services. From answering mobile diagnostic queries to creating and processing contracts as well as invoicing and couriering, my role is varied day to day with a multitude of tasks.”

What key piece of advice would you give to our clients about their technology and communications?​

Chloe: “Ensuring your mobile phone is switched to airplane mode while en route to a destination abroad. You don’t want to incur maritime charges whilst on a cruise for example or roaming charges whilst on a flight! I would also recommend ensuring you have a voicemail pin set up on your phone before leaving the UK in order to access your voicemails, as this is unlikely to work while you are abroad.”

What might our clients not know about you?

Chloe: “I went travelling for 3 months prior to my employment with Grapevine and visited Bangkok, Koh Samui, Kuala Lumpur, Singapore and Bali and have also travelled to Sri Lanka and Western Africa on family holidays when I was younger. Nowadays I tend to not travel so far and have enjoyed lots of staycations and glamping with my 3 year old miniature cockapoo Alfie!”