0345 123 6677

0345 123 6677

Service Status

Google has recently made a change which has caused certain email domains to block Google accounts (Gmail or Google Workspace) from emailing them, causing a bounce-back that unfortunately does not reach the sender until a week later which delays the realisation of an issue. This is a widespread issue affecting many companies including ourselves.

We're working as quickly as we can to understand the issue in more detail and determine whether there's anything we can do to mitigate it.

If you feel we have not replied to your ticket within the standard SLA time, please can you call into our helpdesk on 0345 123 6677 for our helpdesk team to confirm details to you.

We apologise for the inconvenience and appreciate your understanding.

Contact Us

Need to report a problem? Please contact our team and we will investigate the issue as soon as possible.

phone 0345 123 6677
email helpdesk@grapevine.uk.com