Your business technology and communications partnerLearn about updates to our ways of working
A pen and paper sign-in book is a long outdated method for managing visitors to your office or work premises. Touch screen solutions, though better for data protection, can be expensive and unhygienic.
TAAP Visitor Book from Grapevine is a fully GDPR compliant, contactless alternative for your business.
Are there times of the day when you have too few (or too many staff) available to provide customer service? Is this a question you’ve asked of your phone system in the past but not been able to find the answer, or is this something you never knew you could find out?
With live call reporting from Akixi (compatible with phone systems such as Horizon) you can find out this information with quick and easy to view reports, providing a real time snapshot of your business. Keep reading to find out about a free trial of Akixi during June 2020.
Microsoft have announced that a number of Office 365 products have been renamed to Microsoft 365*. As Microsoft evolve their solutions a question we often hear from clients is “What’s the difference between each of the products?”
In early March, Eloise Gullis volunteered for Autism Wessex, helping with activities for the children at their Portfield School site as part of our Leaps volunteering project. Eloise’s brother previously attended the school and she is always keen to help support the charity where possible.
Throughout 2020 Grapevine’s Leaps project is allowing each member of staff an extra day’s leave to volunteer for a charity of their choice. As part of this ongoing activity, Bath based account manager, Donna Fletcher recently supported a local fundraising drive for Sport Relief, the biennial charity event from Comic Relief, helping vulnerable people in both the UK and the world’s poorest countries.
With 2020 bringing an extra day of work for all due to the leap year, Grapevine have decided to donate this time to charitable organisations and causes. The Leaps project will see all colleagues allowed an extra day away from work during 2020 to support a charity of their choice.
As reported in the press this past week, travellers are receiving unexpected high charges for data usage whilst flying or crossing seas. This is due to them connecting to air and sea satellite services. This attracts different fees to the roaming charges provided by each network, as satellite roaming services are not considered to be the same as mobile networking roaming.
The idea of ‘Phishing’ in the IT world is much the same as it is in the ‘Fishing’ world. Unfortunately for a business, or an end user, is that the fisherman is not looking for fish, they are looking for your data. This could be your customer data, payment information, user login details, emails and many other important things that a business or individual would want to keep private.
We are beginning to witness the roll out of 5G connectivity in the UK, with EE launching the service at the beginning of the Summer and Vodafone due to follow in July.
This week saw the 2nd annual You Are The Media Conference taking place at the Shelley Theatre in Boscombe. The YATM project, founded by content marketeer Mark Masters (author of The Content Revolution) not only attracts respected industry speakers from around the world to the Bournemouth stage, it also highlights and celebrates the success stories of local businesses who are making their marketing communications activity work for them, on their own terms.
I was fortunate enough to get to attend this year’s conference and have put together some summaries of each of the talks I heard, with some suggestions of what these trends and developments in communications could mean for our business, and yours.