IT and telecoms solutions tailored to your businessClick here to learn more about us
Last week I attended the annual Vodafone Partner Conference in London. There were several presentations from Vodafone including Helen Freestone, Director of UK Partnerships and Anne Sheehan, Enterprise Director of Vodafone UK.
It was encouraging to hear how well the Partner Channel has performed within Vodafone and how highly partners are regarded in terms of the telecoms solutions offered, with a total focus on customer experience, service and flexibility. This has certainly always been the highest priority for Grapevine over the last 27 years and it was great to hear this message reinforced from the network.
However, the most interesting presentation of the day came from the Adventurer and Explorer, Sir Ranulph Fiennes who gave the most inspirational and fascinating talk about his life.
He talked about leadership and what makes a great team. When recruiting people to join his organisation he doesn’t judge candidates based on their CV alone, instead looking for character and attitude, believing that everything else can be coached.
Although he talked about the qualities required for the long expeditions he is famous for, many of these traits of grit and determination would benefit any type of organisation.
You can learn more about Sir Ranulph Fiennes by visiting his website ranulphfiennes.co.uk
This month we’ve celebrated not one, but two significant work anniversaries at Grapevine. Donna Fletcher (Account Manager) and Ed Shaw (Operations Manager) have been with Grapevine for 25 and 20 years respectively. Both Donna and Ed’s history with the company goes back to the days of our retail stores in the 1990’s. They’ve each made a significant contribution to our evolution as a business, from our early years as a mobile reseller to becoming a fully integrated telecoms and IT service provider.
The cloud offers business benefits for companies of all sizes, but how many are you making use of? Here are our top 5 cloud must haves for your business.
AJK Services started out as an electrical contracting business back in 1984. As they’ve grown they’ve diversified to offer a full portfolio of electrical and mechanical contracting, heating, cooling, security, fire services and groundwork.
We are proud to have partnered with AJK Services throughout this period of growth for their organisation. Over 15 years ago they came to us with the need for approximately 10 company mobiles. They’ve been a customer of Grapevine ever since, with their requirement growing to over 65 mobile connections. During this time they’ve moved from outskirts of Tidworth to bigger premises in the centre of town, having outgrown their original offices.
By now you will have likely heard the acronym ‘GDPR’. Some of you will have been fretting over the implications for the past year or so. In short, GDPR (General Data Protection Regulation) is new privacy legislation, intended to protect the rights that individuals (within the EU) have over their data. The UK will adopt GDPR as of Friday 25th May 2018.
Grapevine are already committed to responsible handling of our customer data. Like many others, we are using the GDPR “deadline” as an opportunity to review our data handling processes. Here are five actions we’re taking as part of this review.
Autism Wessex are celebrating their 50th Anniversary this year, and as a charity very close to my heart, I have decided to help with their fundraising activity this year.
As part of this Grapevine have signed up to Recycle4Charity, a free service that allows you to recycle old mobile phones and inkjet cartridges which in exchange raises money for the charity of your choice. So far, we’ve submitted 50 phones to this service, with another 75 awaiting collection. Recycle4Charity analyse the phones and cartridges, giving us the figure of how much we have raised, around 8 weeks after submitting. We hope to build the collection of old phones from both our employees, and our customers who want to dispose of theirs. We’re also able to donate our old inkjet cartridges – an easy way of cleaning the office for a good cause!
Looking out the window today it seems hard to imagine that less than a week ago the South of England was covered in snow. In the days leading up to Thursday 1st March we’d heard the forecasts of snow, seen it affecting other parts of the UK and even felt a notable drop in the temperature, but few of us believed the worst of Storm Emma and “the beast from the east” would reach us.
Our industry loves to use buzzwords, but it’s not always made clear what these terms mean for our customers. What do tech companies mean when they say “the cloud” and more importantly, what does it mean for your business?
In most cases “the cloud” refers to software and services accessible using your internet connection. Instead of being stored locally on your own computer or mobile device, these services are hosted remotely by third parties on their own servers.
Here are five benefits of the cloud for your organisation:
Off The Record are a local charity, established in 1994 in Bath who provide free, confidential support services to young people in Bath and North-East Somerset. We’re proud to have worked with the organisation since 2013 as their business mobile provider.
East Boro Housing Trust are a long-established customer of ours. They’re a housing association founded in Wimborne in 1960, specialising in housing and support services for the elderly and adults with learning disabilities, as well as vulnerable people in the community. As a group they manage over 380 properties with 425 tenants and deliver care and support to over 600 customers.
Having been a mobile customer of ours for over a decade they were early adopters of the IT and fixed line telecom solutions we have introduced in recent years.