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As reported in the press this past week, travellers are receiving unexpected high charges for data usage whilst flying or crossing seas. This is due to them connecting to air and sea satellite services. This attracts different fees to the roaming charges provided by each network, as satellite roaming services are not considered to be the same as mobile networking roaming.
This can happen where the satellite network services is made available automatically via air and maritime travel companies, without authorisation required from the end user to gain access. This can also happen unknowingly if a device is not switched off or placed in flight mode, because mobile applications can still update and run while not in use.
If you are planning to use your mobile device whilst travelling by air or sea, please be sure to familiarise yourself with the charges via your network for connecting to satellite roaming services. Alternatively you can avoid connecting to these services whilst travelling by ensuring that your mobile device is placed in flight mode or switched off entirely.
For more advice ahead of travelling please contact our mobile support team by email firstname.lastname@example.org or call 0345 123 6677 and select option 1.
The idea of ‘Phishing’ in the IT world is much the same as it is in the ‘Fishing’ world. Unfortunately for a business, or an end user, is that the fisherman is not looking for fish, they are looking for your data. This could be your customer data, payment information, user login details, emails and many other important things that a business or individual would want to keep private.
Phishing works the same as fishing, the attacker relies on your trust to take the bait. In your case it could be a link you click on an email which takes you to a login page to enter your user login credentials to get into a website. When unconsciously going about your day, this process could seem quite normal especially if you are a member of staff in accounts paying invoices and logging into different pages all day. Little do you know you may have just given your login details to the attacker on a page that the attacker owns themselves.
No matter how large or small the organisation, a phishing attack can reach any size and type. It could be a general attack where you could get caught in a mass push of a phishing email sent. Or it could be a well-researched targeted attack on your company to try to obtain specific information. This type is often called spear phishing.
A common technique in phishing used by attackers is called spoofing. This is where an attacker spoofs an email address within your organisation making their email look like it came from within your organisation. An internal email address is much more unlikely to be caught by a mail filtering system. They could even use their own email address and change their contact name to match someone within your organisation. Users will not often check the address the email is sent from if the contact name is someone they know.
Phishing is by far one of the hardest cyber-attacks for an organisation to prevent as it relies on the constant awareness of the user, technologies such as mail filtering, antivirus, etc, and lastly education to every user in within the organisation.
Fortunately there are products and solutions available to help to prevent a phishing attack. If you feel that you would benefit from a consultation about the cyber security services Grapevine can offer to for your business please speak to your account manager or email email@example.com
It could save you a lot of time, money and data.
Grapevine are pleased to be sponsoring this autumn’s Bournemouth University alumni meet up event. It’s taking place at the new Urban Garden restaurant in the centre of Bournemouth’s Lower Gardens on Wednesday 18th September 2019 from 7:30 – 9:30am. It’s free to attend for all Bournemouth University graduates
We are beginning to witness the roll out of 5G connectivity in the UK, with EE launching the service at the beginning of the Summer and Vodafone due to follow in July.
This week saw the 2nd annual You Are The Media Conference taking place at the Shelley Theatre in Boscombe. The YATM project, founded by content marketeer Mark Masters (author of The Content Revolution) not only attracts respected industry speakers from around the world to the Bournemouth stage, it also highlights and celebrates the success stories of local businesses who are making their marketing communications activity work for them, on their own terms.
I was fortunate enough to get to attend this year’s conference and have put together some summaries of each of the talks I heard, with some suggestions of what these trends and developments in communications could mean for our business, and yours.
Following our sponsorship of Chippenham’s Strongest Person event in April, Grapevine is pleased to be continuing to support the Chippenham community with sponsorship of Chippenham Cricket Club player Brad Milton.
Some of Chippenham’s mightiest heroes faced the unseasonably warm Easter weekend weather to compete for the title of Strongest Person. Grapevine is proud to have sponsored the event, part of Chippenham Sports Club’s Family Open Day, which raised a total of £1,300 for Dorothy House Hospice Care.
Microsoft Office 365 allows 120 million businesses worldwide (and counting!) to access their email remotely via the cloud. Such cloud technologies have changed the way we do business, but are we protected against loss of our data held within the cloud?
Grapevine are pleased to announce a new partnership with Bournemouth Rugby. We are proud to be the club’s official communications partner for the 2018/19 season.
Bournemouth Rugby, whose grounds are located at Chapel Gate (near Bournemouth International Airport) was founded 1893. They currently play in the fifth tier of the English rugby union system (South West Premier). The club is enjoying a recent resurgence of interest, thanks in part to the efforts of the management team to reinstate Bournemouth Rugby as a key player in the local community.