Convergence

Convergence offers a single solution for fixed and mobile communications that is scalable, flexible and works on any mobile phone, creates an opportunity for customers to shift their workloads seamlessly and follows the pattern and behaviour of how employees need and want to work.

By streamlining their communication services, businesses can provide their staff with the flexibility to work wherever they are and ultimately improve the overall productivity and responsiveness to customers. With such convergence, businesses can satisfy both customers and employees with a solution to many of their demands, particularly those of mobile workers.


Key benefits

  • Improved resource management
  • Superior caller experience
  • Enhanced call management