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How to contact our mobile support team
For enquiries relating to your mobile contract please email mobile@grapevine.uk.com
Alternatively, please call 0345 123 6677
Our mobile support team are available Monday to Friday from 9am to 5pm.
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Mobile support articles
Answer to many frequently asked mobile support questions can be found in our Knowledge Base or via the links below.
- SIM card changes
- Setting up online mobile billing
- Unlocking your mobile device
- Refreshing mobile network service
- Activate or deactivate a divert on your mobile
- Manage your mobile voicemail settings
- Arranging a repair for your mobile device
- International roaming (Vodafone)
- Air and sea satellite roaming service charges
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Out of hours support from the network provider
Vodafone customers please dial 191 from your Vodafone handset or 03333 040191 from any other phone
EE customers please dial 150 from your EE handset or 07953 966250 from any other phone