Support Administration Assistant

We’re looking for a Support Administration Assistant to join our team in Poole. As a key point of contact, the Support Administration Assistant will be responsible for creating a good first impression on each occasion with those interacting with the company. They will facilitate a smooth and seamless service, delivered in a friendly, personal way.

Key responsibilities:

First point of contact for those interacting with the company, when they both visit the office and contact us over the phone, e-mail, post, etc.

Routing or logging telephone calls for follow up by other staff.

General office tasks including basic upkeep and maintenance, stock handling and dispatch.

Technical support utilising skills in IT and a working knowledge of technology.

Administration tasks including word processing, filing and online processes.

Assisting staff with Grapevine’s billing system and supporting the mobile client base.

All other reasonable duties commensurate with the role.

Requirements of the candidate:

Personable, presentable, keen to learn with good initiative.

Excellent face-to-face, telephone and written communication skills

High standard of skills in literacy and numeracy.

IT literate with experience of using Microsoft Word, Excel and e-mail.

Able to solve problems that may occur.

Prior experience of working efficiently as part of a team.

Able to commute reliably to our Poole office.

Though internal staff management is not initially part of the role, opportunity and responsibility could grow with the development and success of both this position and Grapevine as a business.

Job Type: Full-time

Salary: DOE

To apply please send a CV to by Friday 30th July 2021.

Work with us

We pride ourselves on offering the very best level of service to our clients. We are always looking for like minded people to grow our team. If you think you’d be a good fit with us, please send your CV. We'd be happy to hear from you!

We're an active and expanding business and so often have a range of vacancies in various positions within the organisation. Please check back regularly for new and updated career opportunities with Grapevine.