Managed Support

Our managed support packages are available in three tiered levels of service to suit your organisation’s requirements.

  • Unlimited Help Desk Support
    (Tel, Email, Remote)
  • Guaranteed Hour Response Service Level Agreement
  • Yearly IT Review
  • Server Proactive Monitoring
  • Anti-virus Protection and Content Filtering
  • IT Management and Purchasing Strategy
  • Offsite Data Backup Solution & Administration*
  • Monthly Service Reporting
  • Managed Windows Updates
  • PC\Server Hardware Break\Fix Maintenance Next Working Day (Mon-Fri)
  • Business
    Essential
  • Ideal for businesses of all sizes that have limited in-house IT support.
  • Unlimited Help Desk Support
    (Tel, Email, Remote)
  • Guaranteed Hour Response Service Level Agreement
  • Yearly IT Review
  • Server Proactive Monitoring
  • Anti-virus Protection and Content Filtering
  • IT Management and Purchasing Strategy
  • Offsite Data Backup Solution & Administration*
  • Contact us for prices
  • Business
    Premium
  • Ideal for businesses that need updates to be managed for them.
  • Unlimited Help Desk Support
    (Tel, Email, Remote)
  • Guaranteed Hour Response Service Level Agreement
  • Yearly IT Review
  • Server Proactive Monitoring
  • Anti-virus Protection and Content Filtering
  • IT Management and Purchasing Strategy
  • Offsite Data Backup Solution & Administration*
  • Monthly Service Reporting
  • Managed Windows Updates
  • Contact us for prices
  • Business
    Total Care
  • Ideal for businesses that require the fastest turnaround on repairs.
  • Unlimited Help Desk Support
    (Tel, Email, Remote)
  • Guaranteed Hour Response Service Level Agreement
  • Yearly IT Review
  • Server Proactive Monitoring
  • Anti-virus Protection and Content Filtering
  • IT Management and Purchasing Strategy
  • Offsite Data Backup Solution & Administration*
  • Monthly Service Reporting
  • Managed Windows Updates
  • PC\Server Hardware Break\Fix Maintenance Next Working Day (Mon-Fri)
  • Contact us for prices

Get in Touch

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