Kerry Scotney joins Grapevine

Grapevine are delighted to welcome Kerry Scotney to our Poole office. Kerry joins us as Helpdesk Supervisor for our Technical Support team, offering our clients remote assistance for the IT and telecoms solutions they have with us.

Kerry has previously worked with the Borough Of Poole, providing IT support across a variety of service units and Bournemouth based companies such as Unicorn Training Group and Quality Medical Solutions. His most recent role saw him relocate to Birmingham, where he was Group IT and Training Manager for Ezy Solutions Group.

“Based on my previous experience implementing ITIL based Service Desk processes, I will be looking to introduce the same model and working practices in Grapevine.”  Kerry shared.

“Improving the workflow through a combination of updated service desk applications, updated processes and more formal role definition will bring efficiencies in working practices and an improved service for clients”.  Read more…


How do I back up our company emails in Office 365?

Microsoft Office 365 allows 120 million businesses worldwide (and counting!) to access their email remotely via the cloud. Such cloud technologies have changed the way we do business, but are we protected against loss of our data held within the cloud?  Read more…


Grapevine kick-off team up with Bournemouth Rugby

Grapevine are pleased to announce a new partnership with Bournemouth Rugby. We are proud to be the club’s official communications partner for the 2018/19 season.

Bournemouth Rugby, whose grounds are located at Chapel Gate (near Bournemouth International Airport) was founded 1893. They currently play in the fifth tier of the English rugby union system (South West Premier). The club is enjoying a recent resurgence of interest, thanks in part to the efforts of the management team to reinstate Bournemouth Rugby as a key player in the local community.  Read more…


Grapevine ‘Explainer Sessions’ series returns with Email Security theme

In 2016 we launched Explainer Sessions, a free to attend seminar series. These concise, yet informative 1 hour events showcase developing and emerging trends in technology. They provide a perfect starting point for businesses looking to learn about the benefits for their organisation.

Our new season of events begins with Understanding Email Security on Thursday 13th September (10-11am) at Steele Raymond LLP Solicitors (Richmond Hill, Bournemouth).  Read more…


Grapevine nominated for two IntY Partner Awards

We’re delighted to announce that we’ve been nominated in two categories for the 2018 intY Partner Awards! We work with intY to provide our clients with market leading cloud services such as Microsoft Office 365, Symantec Email Security and Exclaimer Email Signatures.  Read more…


Sir Ranulph Fiennes inspires audience at Vodafone Partner Conference

Last week I attended the annual Vodafone Partner Conference in London. There were several presentations from Vodafone including Helen Freestone, Director of UK Partnerships and Anne Sheehan, Enterprise Director of Vodafone UK.

It was encouraging to hear how well the Partner Channel has performed within Vodafone and how highly partners are regarded in terms of the telecoms solutions offered, with a total focus on customer experience, service and flexibility. This has certainly always been the highest priority for Grapevine over the last 27 years and it was great to hear this message reinforced from the network.

However, the most interesting presentation of the day came from the Adventurer and Explorer, Sir Ranulph Fiennes who gave the most inspirational and fascinating talk about his life.

  Read more…


Donna Fletcher and Ed Shaw celebrate milestone work anniversaries

This month we’ve celebrated not one, but two significant work anniversaries at Grapevine. Donna Fletcher (Account Manager) and Ed Shaw (Operations Manager) have been with Grapevine for 25 and 20 years respectively. Both Donna and Ed’s history with the company goes back to the days of our retail stores in the 1990’s. They’ve each made a significant contribution to our evolution as a business, from our early years as a mobile reseller to becoming a fully integrated telecoms and IT service provider.  Read more…


Case Study: AJK Services Ltd

AJK Services started out as an electrical contracting business back in 1984. As they’ve grown they’ve diversified to offer a full portfolio of electrical and mechanical contracting, heating, cooling, security, fire services and groundwork.

We are proud to have partnered with AJK Services throughout this period of growth for their organisation. Over 15 years ago they came to us with the need for approximately 10 company mobiles. They’ve been a client of ours ever since, with their requirement growing to over 65 mobile connections. During this time they’ve moved from outskirts of Tidworth to bigger premises in the centre of town, having outgrown their original offices.  Read more…