Air and Sea Satellite Roaming Service Charges

As reported in the press this past week, travellers are receiving unexpected high charges for data usage whilst flying or crossing seas. This is due to them connecting to air and sea satellite services. This attracts different fees to the roaming charges provided by each network, as satellite roaming services are not considered to be the same as mobile networking roaming.

This can happen where the satellite network services is made available automatically via air and maritime travel companies, without authorisation required from the end user to gain access. This can also happen unknowingly if a device is not switched off or placed in flight mode, because mobile applications can still update and run while not in use.

If you are planning to use your mobile device whilst travelling by air or sea, please be sure to familiarise yourself with the charges via your network for connecting to satellite roaming services. Alternatively you can avoid connecting to these services whilst travelling by ensuring that your mobile device is placed in flight mode or switched off entirely.

For more advice ahead of travelling please contact our mobile support team by email or call 0345 123 6677 and select option 1.


Grapevine partner with Bournemouth University for alumni business event

Bournemouth University alumni

Grapevine are pleased to be sponsoring this autumn’s Bournemouth University alumni meet up event. It’s taking place at the new Urban Garden restaurant in the centre of Bournemouth’s Lower Gardens on Wednesday 18th September 2019 from 7:30 – 9:30am. It’s free to attend for all Bournemouth University graduates  Read more…

REVIEW: You Are The Media Conference 2019

This week saw the 2nd annual You Are The Media Conference taking place at the Shelley Theatre in Boscombe. The YATM project, founded by content marketeer Mark Masters (author of The Content Revolution) not only attracts respected industry speakers from around the world to the Bournemouth stage, it also highlights and celebrates the success stories of local businesses who are making their marketing communications activity work for them, on their own terms.

I was fortunate enough to get to attend this year’s conference and have put together some summaries of each of the talks I heard, with some suggestions of what these trends and developments in communications could mean for our business, and yours.  Read more…

How do I back up our company emails in Office 365?

Microsoft Office 365 allows 120 million businesses worldwide (and counting!) to access their email remotely via the cloud. Such cloud technologies have changed the way we do business, but are we protected against loss of our data held within the cloud?  Read more…

Grapevine kick-off team up with Bournemouth Rugby

Grapevine are pleased to announce a new partnership with Bournemouth Rugby. We are proud to be the club’s official communications partner for the 2018/19 season.

Bournemouth Rugby, whose grounds are located at Chapel Gate (near Bournemouth International Airport) was founded 1893. They currently play in the fifth tier of the English rugby union system (South West Premier). The club is enjoying a recent resurgence of interest, thanks in part to the efforts of the management team to reinstate Bournemouth Rugby as a key player in the local community.  Read more…